Vital Records are delivered by mail or will call.
If you choose shipping through regular mail, you will receive the certificate via USPS in 7-10 business days from the order date. Certificates are delivered via regular mail 7-10 business days after payment has been processed.
You may also select Will Call, and you will receive an email when the certificate is ready to be picked up, usually within the same day or the following business day. Please note that the requestor must be the person that picks up the certificate, and a current, valid government issued photo ID is required for pickup. Please refer to your email receipt for specifics.
Location for Will Call pickup is at the KDHE Office of Vital Statistics in Topeka:
Suite 120, Curtis State Office Building, 1000 SW Jackson, Topeka, Kansas, 66612-2221.
Walk-in Customer Service hours are 9:00am – 4:00pm CT
Telephone service hours are 8:00 am – 5:00 pm CT, Monday through Friday, except holidays.