Help Center

New to iKan? We’ll help you renew a vehicle, renew driver's licenses, obtain vital records, and more.

Go to iKan

Answers to Frequently Asked Questions

  • Renew a KS Driver's License Online plus-icon minus-icon

    Kansans can renew driver's licenses online at iKan or on the mobile app. Am I eligible to renew online?  What are the Vision Requirements? How can I download the mobile app?  What information do I need to renew my driver's license online?  Can I ...
    See more

  • Can I get Real ID online? plus-icon minus-icon

    Real ID cannot be added during the online renewal application. Please visit https://ksrevenue.org/dovrealid.html for more information.
    See more

  • When will I receive my new license? plus-icon minus-icon

    Your license will not be renewed for 4-6 business days, as the Kansas Department of Revenue must wait to receive exam confirmation from your optometrist/ophthalmologist. A temporary license cannot be provided through the online renewal application...
    See more

  • ACH Payment Failure plus-icon minus-icon

    ACH payments can fail for several reasons, including typos in the bank account number, insufficient funds, or others. If you receive an email indicating your payment has failed, it will include a link to reset your payment information and resubmit...
    See more

  • My renewal was rejected, can I have a refund? plus-icon minus-icon

    All driver's license renewal application fees are non-refundable.
    See more